FAQs

Welcome to the Saving Face® NYC FAQs page. We've compiled a list of common questions and answers to help you find the information you need quickly and easily. If you have a question that isn't addressed here, please don't hesitate to contact our customer support team at eSSeFFnyc@gmail.com.

General Questions:

1. What is Saving Face®?

  • Saving Face® is an idiom, the literal definition; to look good despite adverse circumstances. Essentially, Saving Face® will make you look good at all times.

2. How can I contact Saving Face® NYC?

  • You can reach us by email eSSeFFnyc@gmail.com.

3. What are your business hours?

  • Our business hours are 9am-5pm EST Mon-Sat.

Order and Shipping:

4. How do I place an order?

  • To place an order, simply
    Browse and Select: Explore our products, choose your items, and add them to your cart.
    Checkout: Review your cart, then proceed to checkout.
    Sign In/Create Account: Sign in if you have an account, or create one with your details.
    Shipping: Enter your shipping address.
    Payment: Choose your payment method and enter your information.
    Review and Confirm: Double-check your order details and click "Place Order."
    Track: Look out for a shipping confirmation email with tracking information.

5. How can I track my order?

  • You can track your order by a tracking number.

6. What is your shipping policy?

  • Our shipping policy is detailed in our Shipping Policy Page. You can find information on shipping methods, delivery times, and more there.

Returns and Refunds:

7. What is your return policy?

  • Our return policy is outlined in our Returns Policy Page. It provides information on eligibility, return process, and timeframes.

Account and Privacy:

8. Is my personal information secure with Saving Face® NYC? - Yes, we take your privacy seriously. Please refer to our Privacy Policy Page for details on how we protect your information.

Payment:

9. What payment methods do you accept? - We accept multiple payment methods, e.g., credit cards, PayPal, etc.

10. Is my payment information secure when shopping with Saving Face® NYC? -
Absolutely. We use advanced encryption and security measures to protect your payment information.

 

Saving Face® NYC